Whitelisting Files.com Storage Service
If your organization blocks all online file sharing by default, this may inadvertently block access to your files. In this situation, even if you whitelist all of the necessary IP addresses to allow connections to and from the Files.com service, you may not be able to transfer items from the Files.com backend until the Storage URLs are whitelisted as well.
By default, Files.com will store files in Amazon S3. To access those files, you can enable file transfers by allowing all of the URLs that start with the patterns listed in the table below. If you have enabled Regional Storage to restrict your account to one of our supported regions and you have disabled Global acceleration, then you can allow only the subset of URLs which matches your storage region.
| STORAGE REGION | STORAGE URL BEGINS WITH |
|---|---|
| USA, Virginia | https://s3.amazonaws.com/objects.brickftp.com/ |
| Canada, Toronto | https://s3-ca-central-1.amazonaws.com/objects-ca-central-1-brickftp-com/ |
| Australia, Sydney | https://s3-ap-southeast-2.amazonaws.com/objects-ap-southeast-2-brickftp-com/ |
| EU - Germany, Frankfurt | https://s3-eu-central-1.amazonaws.com/objects-eu-central-1-brickftp-com/ |
| UK, London | https://s3-eu-west-2.amazonaws.com/objects-eu-west-2-brickftp-com/ |
| Japan, Tokyo | https://s3-ap-northeast-1.amazonaws.com/objects-ap-northeast-1-brickftp-com/ |
| Singapore | https://s3-ap-southeast-1.amazonaws.com/objects-ap-southeast-1-brickftp-com/ |
Get Instant Access to Files.com
The button below will take you to our Free Trial signup page. Click on the white "Start My Free Trial" button, then fill out the short form on the next page. Your account will be activated instantly. You can dive in and start yourself or let us help. The choice is yours.
Start My Free Trial