Access Control by Country


Site administrators can allow or restrict access from specified countries.

Use the Allowed Countries and Disallowed Countries settings in the Geo Blocking page to allow or block specific countries.

Disallowed countries will take precedence over allowed countries.

Interaction With IP Whitelists

The IP Whitelist setting does not override any Access Control by Country restrictions you set up.

For example, IP addresses that are associated with countries in your list of Disallowed countries will not be allowed to connect, even if they are in IP whitelists.

This is because disallowing sanctioned, or dangerous countries is typically a company-wide policy which should not be overridden or circumvented.

Authenticated versus Public Connections

Allowed Countries and Disallowed Countries settings apply only to authenticated connections from users.

Features that do not require a user account are not impacted by the Allowed Countries and Disallowed Countries settings, including Share Links, Inboxes and Public Hosting.

Logging

In general, Files.com platform logs all logins attempted by any users or systems. If there are any attempts to login from a country or IP address which is not allowed by the Administrator, Files.com platform rejects the authentication and corresponding login attempt will be logged under the user's activity history.

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