Restricting a User's Protocol Privileges

Access to data transmission protocols can be specified for each user, allowing you to specify exactly which protocols a user is allowed to use to connect to Files.com. This allows you to control exactly which methods a user account can use to connect to your Files.com site which can assist you in meeting any security compliance regulations that apply to your business or industry.

Use the Protocol Access setting, within the user account's Privileges settings, to allow or disallow the selected user's access to FTP (including FTPS and FTPES), SFTP, WebDAV, Web Portal, Desktop app, and the Files.com API.

User accounts with Administrator access privileges, cannot be denied access to the Web Portal, Desktop app, and the Files.com API but can be disallowed from having access to FTP (including FTPS and FTPES), SFTP, and WebDAV.

This setting works in conjunction with the user's IP Whitelist setting and the user's Access Control by Country setting.

By default, your site is configured so that protocol access can be assigned either through users or through groups - a user can connect with a protocol if it has been enabled for their user account or if they are a member of a group with the protocol enabled.

You can configure your site to manage all protocol access through groups. When you enable this setting, only users who are members of groups with a protocol enabled can use that protocol to connect. Protocol access for individual users is ignored, and only the group settings take effect.