Child Sites

Files.com provides Child Sites to customers on a qualifying plan. A child site is an entirely separate site with its own subdomain that can be used like your primary site. The content and settings of each child site is self-contained, but is associated with the primary account.

Child sites, also known as subsites, offer a versatile solution for managing distinct departments, subsidiaries, multiple brands of your company, or very distinct projects within a larger organizational framework.

Though there are a multitude of scenarios where child sites may be appropriate for your organization, we have seen customers often opt for child sites in these types of scenarios.

Departmental Organization: If your company has multiple departments, each department can have its own child site. This helps to keep their files, settings, branding, and projects separate from the primary site or other child sites within your company. You can organize the child sites in the same way if your company has multiple subsidiaries.

Project Management: Child sites are great for managing projects. You can establish a dedicated child site for every project, allowing project teams to customize their setups, including integrations, automations, security settings, and sharing project-specific files.

Regional Storage or Language: For companies operating across various geographical locations, child sites can also be used to manage storage or language separately for each region. This facilitates convenient and organized management.

Storage Archive or Data Retention: Child sites can also be used as a robust solution for businesses and organizations who want to extend their Files.com site as a secure storage archive to meet data retention compliance or regulatory requirements. By enabling Archive-only mode, files and folders are safeguarded against any unintended modifications or deletions, offering a level of stability and security crucial for compliance-driven environments.

Along with the uses mentioned above, child sites can also be used as staging (sandbox) sites. By utilizing child sites as staging sites, you essentially create a controlled environment where you can experiment with various changes and updates before implementing them on the primary site.

Child sites share the user and usage quota of the primary site, meaning that 10 users used by the child site will consume 10 of the paid user seats purchased by the primary site. It's important to note that reselling of child sites is not permitted unless you have a separate reseller agreement with Files.com.

Child sites can be configured by site admins using the web interface. Type "Child sites**"** in the search box at the top of every page and then click the matching result. Scroll down to the Child sites section.

Any existing child sites associated with your production account will be listed. If your plan does not include complimentary child sites, you can contact our sales team to upgrade to a plan that does.

If your account type allows child sites, you will only be able to create a limited number of child sites. When you've reached the maximum, you can't create a new child site. If you need additional child sites, feel free to get in touch with our support team.

In order to remove a child site, you'll need to contact Files.com support to cancel the account associated with your child site.