User Requests

Files.com includes a feature that allows non-users to request a user account on your site. It allows external parties to enroll for a user account on your site. This can be useful when your business process requires parties to submit ad-hoc requests to exchange files with you. It allows you to create accounts on-demand, rather than having to pre-provision accounts ahead of time which may never be used.

Site administrators can configure the Allow non-users to request a user account feature within User Settings.

If this setting is enabled, a Request an account link will appear under the Log in button on your login page. Clicking the Request an account will prompt the visitor to enter their information for a new user account.

In the User Requests area, click the Create user button to pre-populate the new user form with their name and email address. You can provide additional information, such as assigning a username and folder permissions, prior to creating the user account for this request.

Site administrators can be notified by email when a new user request is received. Configure the User Setting for Notify admins of requests for a user account to enable these notifications. When this setting is enabled, all site admins who have not opted out of site alert emails will receive a notification email for each new user request.