Per-User Root Folders

Files.com supports setting a custom root folder on a per-user basis. It will apply to FTP connections, and optionally also SFTP connections, but not anywhere else such as the web, mobile, or desktop app.

This is meant for applications that are unable to change directories appropriately in order to look in the right place for files. This is sometimes referred to as the "FTP jail" for a FTP user account.

When a user has been assigned a root folder for FTP, Files.com will act as if the selected folder is the root folder for any given FTP session. This will always apply for FTP, but site administrators can configure your SFTP settings to also use the client root folder for SFTP.